Incidents reported on status page for Luma AI https://status.lumalabs.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/2c43c3dbf51de8e36c915a7f9b182222.png https://status.lumalabs.ai/ en https://status.lumalabs.ai/incident/594469 Sat, 31 May 2025 02:02:00 -0000 https://status.lumalabs.ai/incident/594469#8f2d9c83352562e9392f6696da0b93bc9552673ec1f1a78e7fd3b23941851304 Resolved https://status.lumalabs.ai/incident/594469 Sat, 31 May 2025 02:02:00 -0000 https://status.lumalabs.ai/incident/594469#8f2d9c83352562e9392f6696da0b93bc9552673ec1f1a78e7fd3b23941851304 Resolved https://status.lumalabs.ai/incident/594469 Sat, 31 May 2025 00:48:00 -0000 https://status.lumalabs.ai/incident/594469#c8b05f972158b80751c5e558966f49e0756ee73b5bf9022b6fc6149779f9c3a2 all models ray 2, ray flash2, photon 1, photon flash 1 are failing across dream machine and api https://status.lumalabs.ai/incident/594469 Sat, 31 May 2025 00:48:00 -0000 https://status.lumalabs.ai/incident/594469#c8b05f972158b80751c5e558966f49e0756ee73b5bf9022b6fc6149779f9c3a2 all models ray 2, ray flash2, photon 1, photon flash 1 are failing across dream machine and api https://status.lumalabs.ai/incident/577210 Sun, 25 May 2025 21:00:17 +0000 https://status.lumalabs.ai/incident/577210#7fb58d993166cb83ca1781ca18cf707968072a523bad982e66921a7af6d729a5 Maintenance completed https://status.lumalabs.ai/incident/577210 Sun, 25 May 2025 21:00:17 +0000 https://status.lumalabs.ai/incident/577210#7fb58d993166cb83ca1781ca18cf707968072a523bad982e66921a7af6d729a5 Maintenance completed https://status.lumalabs.ai/ Sun, 25 May 2025 20:47:36 +0000 https://status.lumalabs.ai/#aafb876b28a82d41884136fa7b9f3af79ba0e52644ead54970c47122aa428a04 API recovered https://status.lumalabs.ai/ Sun, 25 May 2025 20:23:35 +0000 https://status.lumalabs.ai/#aafb876b28a82d41884136fa7b9f3af79ba0e52644ead54970c47122aa428a04 API went down https://status.lumalabs.ai/incident/577210 Sun, 25 May 2025 20:00:17 -0000 https://status.lumalabs.ai/incident/577210#b3cda16fa7f9c590b606b0df37c31632d9ce895d1c60c5ad902cd58c836c7c53 During the maintenance window, Dream Machine and API will be temporarily unavailable. https://status.lumalabs.ai/incident/577210 Sun, 25 May 2025 20:00:17 -0000 https://status.lumalabs.ai/incident/577210#b3cda16fa7f9c590b606b0df37c31632d9ce895d1c60c5ad902cd58c836c7c53 During the maintenance window, Dream Machine and API will be temporarily unavailable. https://status.lumalabs.ai/incident/577791 Sat, 24 May 2025 07:09:00 -0000 https://status.lumalabs.ai/incident/577791#0d7049f318c0347d77a1af7c369676547f5d4442954f3bed6ef5d8d8f70680c6 Maintenance finished https://status.lumalabs.ai/incident/577791 Sat, 24 May 2025 07:09:00 -0000 https://status.lumalabs.ai/incident/577791#0d7049f318c0347d77a1af7c369676547f5d4442954f3bed6ef5d8d8f70680c6 Maintenance finished https://status.lumalabs.ai/incident/577791 Sat, 24 May 2025 05:50:00 -0000 https://status.lumalabs.ai/incident/577791#7fffe3f0da307d19d28a948426fb0f83bd2b9d0bcc396820b51acfc2bb78bfaa Inference maintenance. You should be some instability for the next 30-60min. https://status.lumalabs.ai/incident/577791 Sat, 24 May 2025 05:50:00 -0000 https://status.lumalabs.ai/incident/577791#7fffe3f0da307d19d28a948426fb0f83bd2b9d0bcc396820b51acfc2bb78bfaa Inference maintenance. You should be some instability for the next 30-60min. https://status.lumalabs.ai/incident/571479 Mon, 19 May 2025 15:15:00 -0000 https://status.lumalabs.ai/incident/571479#d6f4bf8a5f7746fcd473eef4644816f9c209cd3ac96dc3bcc5916fe08a569837 Fix was deployed. Login is back. https://status.lumalabs.ai/incident/571479 Mon, 19 May 2025 13:30:00 -0000 https://status.lumalabs.ai/incident/571479#8fc7c49001806b5258adf081493f7505133f120f48efcb460a2006d8fb369a95 The team is currently working on a fix https://status.lumalabs.ai/incident/561266 Mon, 12 May 2025 22:08:00 -0000 https://status.lumalabs.ai/incident/561266#85346a10bd0e7466078e4a328ae7358a81ae493ac112f12687a67d481d348a50 We are back to our normal capacity! https://status.lumalabs.ai/incident/561266 Mon, 12 May 2025 22:08:00 -0000 https://status.lumalabs.ai/incident/561266#85346a10bd0e7466078e4a328ae7358a81ae493ac112f12687a67d481d348a50 We are back to our normal capacity! https://status.lumalabs.ai/incident/561266 Mon, 12 May 2025 21:14:00 -0000 https://status.lumalabs.ai/incident/561266#be4faccda28b84a9ff468935e79de22c8cbd7d14f25164d9add2f7fff275ec1b We are experiencing reduced capacity for Photon and Ray models. https://status.lumalabs.ai/incident/561266 Mon, 12 May 2025 21:14:00 -0000 https://status.lumalabs.ai/incident/561266#be4faccda28b84a9ff468935e79de22c8cbd7d14f25164d9add2f7fff275ec1b We are experiencing reduced capacity for Photon and Ray models. https://status.lumalabs.ai/incident/557039 Mon, 05 May 2025 23:55:00 -0000 https://status.lumalabs.ai/incident/557039#22bca6661b53e05f4fa71483303d3d8915c45f541edfe3c34b1e970da4d3287d Resolvde https://status.lumalabs.ai/incident/557039 Mon, 05 May 2025 23:29:00 -0000 https://status.lumalabs.ai/incident/557039#4abe82b754d4d7748a6a30260c94b3d9b8ef6cf333c0b24a32969b77844097bb We are facing DNS issues https://status.lumalabs.ai/incident/556938 Mon, 05 May 2025 22:02:00 -0000 https://status.lumalabs.ai/incident/556938#2d57b2bfec8933331961678f82ff625e599a116c2218750e73b75e90589dba2d Ray2 are back to normal latencies. https://status.lumalabs.ai/incident/556938 Mon, 05 May 2025 22:02:00 -0000 https://status.lumalabs.ai/incident/556938#2d57b2bfec8933331961678f82ff625e599a116c2218750e73b75e90589dba2d Ray2 are back to normal latencies. https://status.lumalabs.ai/incident/556938 Mon, 05 May 2025 16:00:00 -0000 https://status.lumalabs.ai/incident/556938#65c5a1fd9aff4447610ac568cea4aa3cc23f63f881c35428970e914588aabbf1 Ray 2 queues are longer than usual https://status.lumalabs.ai/incident/556938 Mon, 05 May 2025 16:00:00 -0000 https://status.lumalabs.ai/incident/556938#65c5a1fd9aff4447610ac568cea4aa3cc23f63f881c35428970e914588aabbf1 Ray 2 queues are longer than usual https://status.lumalabs.ai/incident/555647 Sat, 03 May 2025 00:00:00 -0000 https://status.lumalabs.ai/incident/555647#a65b924ab3ad8f1880c26281f2184f0dbeabd065c38ec36726e8078d21148157 Waiting time is back to normal. Thanks for your patience! https://status.lumalabs.ai/incident/555647 Sat, 03 May 2025 00:00:00 -0000 https://status.lumalabs.ai/incident/555647#a65b924ab3ad8f1880c26281f2184f0dbeabd065c38ec36726e8078d21148157 Waiting time is back to normal. Thanks for your patience! https://status.lumalabs.ai/incident/555647 Fri, 02 May 2025 21:05:00 -0000 https://status.lumalabs.ai/incident/555647#09d5bb7515455ee6fb6c02ebcc02d3a38c3c23d658a440030bb4d6da707bf8ed Ray 2 and Ray 2 Flash queues are longer than usual https://status.lumalabs.ai/incident/555647 Fri, 02 May 2025 21:05:00 -0000 https://status.lumalabs.ai/incident/555647#09d5bb7515455ee6fb6c02ebcc02d3a38c3c23d658a440030bb4d6da707bf8ed Ray 2 and Ray 2 Flash queues are longer than usual https://status.lumalabs.ai/incident/551786 Fri, 25 Apr 2025 17:53:00 -0000 https://status.lumalabs.ai/incident/551786#6b297ca35588e40c241da8a410fd5bb124cc11ee9cbb7b92606c47a1642d602b Thanks for your patience! https://status.lumalabs.ai/incident/551786 Fri, 25 Apr 2025 17:53:00 -0000 https://status.lumalabs.ai/incident/551786#6b297ca35588e40c241da8a410fd5bb124cc11ee9cbb7b92606c47a1642d602b Thanks for your patience! https://status.lumalabs.ai/incident/551786 Fri, 25 Apr 2025 15:30:00 -0000 https://status.lumalabs.ai/incident/551786#53093f542bda75a850c49efc1b9f79b44d8a6872194f52f77c1b7a1114ca292a Ray 2 Flash model is presenting longer queues than usual. https://status.lumalabs.ai/incident/551786 Fri, 25 Apr 2025 15:30:00 -0000 https://status.lumalabs.ai/incident/551786#53093f542bda75a850c49efc1b9f79b44d8a6872194f52f77c1b7a1114ca292a Ray 2 Flash model is presenting longer queues than usual. https://status.lumalabs.ai/incident/550446 Thu, 24 Apr 2025 18:35:00 -0000 https://status.lumalabs.ai/incident/550446#aaa7dc051933393175b5527a8c01d7afc3917bb6c5a95f8c13af39d87504071b The team has deployed a fix and the wait time is back to normal. https://status.lumalabs.ai/incident/550446 Thu, 24 Apr 2025 18:35:00 -0000 https://status.lumalabs.ai/incident/550446#aaa7dc051933393175b5527a8c01d7afc3917bb6c5a95f8c13af39d87504071b The team has deployed a fix and the wait time is back to normal. https://status.lumalabs.ai/incident/550446 Thu, 24 Apr 2025 15:00:00 -0000 https://status.lumalabs.ai/incident/550446#c0804f05440045355719c1ac1263cb9919edc5cc9c658c92a2db88759e345c60 The team is investigating and working on a fix https://status.lumalabs.ai/incident/550446 Thu, 24 Apr 2025 15:00:00 -0000 https://status.lumalabs.ai/incident/550446#c0804f05440045355719c1ac1263cb9919edc5cc9c658c92a2db88759e345c60 The team is investigating and working on a fix https://status.lumalabs.ai/incident/548591 Tue, 22 Apr 2025 03:23:00 -0000 https://status.lumalabs.ai/incident/548591#000240a292bae8355eb3253b71093598b704c55d898cf9b61a2886f9685aa80b Issues have been resolved. https://status.lumalabs.ai/incident/548591 Tue, 22 Apr 2025 03:23:00 -0000 https://status.lumalabs.ai/incident/548591#000240a292bae8355eb3253b71093598b704c55d898cf9b61a2886f9685aa80b Issues have been resolved. https://status.lumalabs.ai/incident/548591 Mon, 21 Apr 2025 19:33:00 -0000 https://status.lumalabs.ai/incident/548591#b6304962d23c98275aeeb30964843205a4d3c010e7f4b9350c64519bc056d8ef We are starting to see increased throughput now, services will be back to normal soon. https://status.lumalabs.ai/incident/548591 Mon, 21 Apr 2025 19:33:00 -0000 https://status.lumalabs.ai/incident/548591#b6304962d23c98275aeeb30964843205a4d3c010e7f4b9350c64519bc056d8ef We are starting to see increased throughput now, services will be back to normal soon. https://status.lumalabs.ai/incident/548591 Mon, 21 Apr 2025 15:00:00 -0000 https://status.lumalabs.ai/incident/548591#28d4c514c6e419d18fe51eb185a303672996de5bdb5924bd562f8b916c20c19e Team is looking into it https://status.lumalabs.ai/incident/548591 Mon, 21 Apr 2025 15:00:00 -0000 https://status.lumalabs.ai/incident/548591#28d4c514c6e419d18fe51eb185a303672996de5bdb5924bd562f8b916c20c19e Team is looking into it https://status.lumalabs.ai/incident/543802 Fri, 11 Apr 2025 18:46:00 -0000 https://status.lumalabs.ai/incident/543802#fad9f9b9073fff6a31a34b8a90ae42b66b52edfdaa323642a39944e842d1cbe7 We've identified the root cause of the issue and services should be back to full capacity https://status.lumalabs.ai/incident/543802 Fri, 11 Apr 2025 18:46:00 -0000 https://status.lumalabs.ai/incident/543802#fad9f9b9073fff6a31a34b8a90ae42b66b52edfdaa323642a39944e842d1cbe7 We've identified the root cause of the issue and services should be back to full capacity https://status.lumalabs.ai/incident/543802 Fri, 11 Apr 2025 17:50:00 -0000 https://status.lumalabs.ai/incident/543802#dc75e1bb5a54b780cf84f77460eeb0e97cffb474628d81772ea4ae8b7d03dabd Due to some technical issues with some of our partners, video generations may take longer than expected. The team is working to resolve this issue ASAP. https://status.lumalabs.ai/incident/543802 Fri, 11 Apr 2025 17:50:00 -0000 https://status.lumalabs.ai/incident/543802#dc75e1bb5a54b780cf84f77460eeb0e97cffb474628d81772ea4ae8b7d03dabd Due to some technical issues with some of our partners, video generations may take longer than expected. The team is working to resolve this issue ASAP. https://status.lumalabs.ai/incident/535084 Wed, 26 Mar 2025 20:55:00 -0000 https://status.lumalabs.ai/incident/535084#b8a8be3651b86cdb0e1614618061fcfb869243d99cd43ba489894be08f71442f The issue was fixed. https://status.lumalabs.ai/incident/535084 Wed, 26 Mar 2025 19:40:00 -0000 https://status.lumalabs.ai/incident/535084#7d03323ac40b76d9a9ee4dc788b87185d435a44643309a62d2e69bdc9a147f8c The team is currently investigating and working on a fix https://status.lumalabs.ai/incident/534306 Tue, 25 Mar 2025 15:15:00 -0000 https://status.lumalabs.ai/incident/534306#6ce3467738aa4b2301b59bb1cea6f0b5417de588218a19654c627f841954b9d4 A fix was pushed. Failure rate is back to normal. https://status.lumalabs.ai/incident/534306 Tue, 25 Mar 2025 15:15:00 -0000 https://status.lumalabs.ai/incident/534306#6ce3467738aa4b2301b59bb1cea6f0b5417de588218a19654c627f841954b9d4 A fix was pushed. Failure rate is back to normal. https://status.lumalabs.ai/incident/534306 Tue, 25 Mar 2025 05:50:00 -0000 https://status.lumalabs.ai/incident/534306#16fb63585d43d421893078479c24d330a4f2b89b9466525bf475505a8783cd60 The team is currently investigating and working on a fix https://status.lumalabs.ai/incident/534306 Tue, 25 Mar 2025 05:50:00 -0000 https://status.lumalabs.ai/incident/534306#16fb63585d43d421893078479c24d330a4f2b89b9466525bf475505a8783cd60 The team is currently investigating and working on a fix https://status.lumalabs.ai/incident/532423 Fri, 21 Mar 2025 22:45:00 -0000 https://status.lumalabs.ai/incident/532423#bb8341ece4724661bf687347cb0481e3ed6b4b30cf8d65437cb3bf26499b0bfd The issue was resolved. Generations are back to normal. https://status.lumalabs.ai/incident/532423 Fri, 21 Mar 2025 22:45:00 -0000 https://status.lumalabs.ai/incident/532423#bb8341ece4724661bf687347cb0481e3ed6b4b30cf8d65437cb3bf26499b0bfd The issue was resolved. Generations are back to normal. https://status.lumalabs.ai/incident/532423 Fri, 21 Mar 2025 22:06:00 -0000 https://status.lumalabs.ai/incident/532423#bb01ba4bcf4602d096cffcff152c89d539aad3f7080a274d6ab816ea12f22966 The team has identified the issue and is working to get services back up. https://status.lumalabs.ai/incident/532423 Fri, 21 Mar 2025 22:06:00 -0000 https://status.lumalabs.ai/incident/532423#bb01ba4bcf4602d096cffcff152c89d539aad3f7080a274d6ab816ea12f22966 The team has identified the issue and is working to get services back up. https://status.lumalabs.ai/incident/532423 Fri, 21 Mar 2025 21:45:00 -0000 https://status.lumalabs.ai/incident/532423#1c3622c0509ea56227e8609a7d0cb565c3abdede438956f823b46117cd0506e2 The team is currently investigating the issue https://status.lumalabs.ai/incident/532423 Fri, 21 Mar 2025 21:45:00 -0000 https://status.lumalabs.ai/incident/532423#1c3622c0509ea56227e8609a7d0cb565c3abdede438956f823b46117cd0506e2 The team is currently investigating the issue https://status.lumalabs.ai/incident/531015 Wed, 19 Mar 2025 23:10:00 -0000 https://status.lumalabs.ai/incident/531015#6dc12b013eca9700a45a8c1a04981ac0815b0041f1354cfda00cd577d59390b2 Issue is resolved. The wait time should be back to normal. https://status.lumalabs.ai/incident/531015 Wed, 19 Mar 2025 07:30:00 -0000 https://status.lumalabs.ai/incident/531015#617f68c8a88934128b853fe2502937f94fc979d460d398892e16c5543a0388cf The team is actively working on a fix https://status.lumalabs.ai/incident/530410 Tue, 18 Mar 2025 22:00:00 -0000 https://status.lumalabs.ai/incident/530410#4031cacba18181e0e0de836059f1d6e685222922bfc2cf30dc72508376abec5d The team has rolled out a fix. Dream Machine 1080p generations are back to normal. https://status.lumalabs.ai/incident/530410 Tue, 18 Mar 2025 20:50:00 -0000 https://status.lumalabs.ai/incident/530410#7ef49d928a2514117af6a513d62e759eb0110f10d61961c282e7aa93d695ac4a The team is currently working on a fix https://status.lumalabs.ai/incident/530320 Tue, 18 Mar 2025 16:19:00 -0000 https://status.lumalabs.ai/incident/530320#ceec21dee11634516e19c0f75c882bdc18c9fb80db4ba7302e80e3a401f17546 Slower generation times for 1080p generations and upscales. https://status.lumalabs.ai/incident/527908 Thu, 13 Mar 2025 23:20:00 -0000 https://status.lumalabs.ai/incident/527908#70b7a059296ae60f973b4994216ad1471da66d223d5708cf768408bf2fe149d8 Keyframe(s), Extend, Reference, and Modify are partially down. The team is actively looking into fixing the issue. https://status.lumalabs.ai/incident/527908 Thu, 13 Mar 2025 23:20:00 -0000 https://status.lumalabs.ai/incident/527908#70b7a059296ae60f973b4994216ad1471da66d223d5708cf768408bf2fe149d8 Keyframe(s), Extend, Reference, and Modify are partially down. The team is actively looking into fixing the issue. https://status.lumalabs.ai/incident/476277 Thu, 12 Dec 2024 02:09:00 -0000 https://status.lumalabs.ai/incident/476277#bfc52107560da81476acccd375b9ea3fa1087f4e2a37d1991515f0bfa4aa82f9 Service is back to normal https://status.lumalabs.ai/incident/476277 Wed, 11 Dec 2024 23:20:00 -0000 https://status.lumalabs.ai/incident/476277#149655ed2023306b639fe9e39a78bd3c3ea557b0d85377aa6fa14b8f86a22049 APIs is current down due to outage of an external service https://status.lumalabs.ai/incident/473320 Sat, 07 Dec 2024 00:16:00 -0000 https://status.lumalabs.ai/incident/473320#0953ebb738821ed80ebc48d786b501948dc0f73aa6b334541a71a47eb720d4d4 Resolved https://status.lumalabs.ai/incident/473320 Fri, 06 Dec 2024 06:30:00 -0000 https://status.lumalabs.ai/incident/473320#ce49712615d3c2456774462289347096b6a423aaf72b68b4f3b57c8058d3155a Some of the jobs are failing because of network issues in one of our clusters https://status.lumalabs.ai/incident/453470 Wed, 30 Oct 2024 20:30:00 -0000 https://status.lumalabs.ai/incident/453470#22f4e3c8f934ea0ebbe317d00eab4cc919731f8c31207f9ddc4ef89495803f89 Resolved https://status.lumalabs.ai/incident/453470 Wed, 30 Oct 2024 19:30:00 -0000 https://status.lumalabs.ai/incident/453470#a1b95c4294283c1b34182b06ec8c28ab80c9508a334f4c92a7f05280f84edd2b happened between 4PM to 7PM UTC