Previous incidents

May 2025
May 31, 2025
1 incident

Generations failing

Downtime

Resolved May 31 at 02:02am UTC

Resolved

1 previous update
May 24, 2025
1 incident

Inference maintenance

Degraded

Resolved May 24 at 07:09am UTC

Maintenance finished

1 previous update
May 19, 2025
1 incident

Dream Machine Login is Down

Downtime

Resolved May 19 at 03:15pm UTC

Fix was deployed. Login is back.

1 previous update
May 12, 2025
1 incident

Reduced capacity for all models

Degraded

Resolved May 12 at 10:08pm UTC

We are back to our normal capacity!

1 previous update
May 05, 2025
2 incidents

DNS issues on API

Degraded

Resolved May 05 at 11:55pm UTC

Resolvde

1 previous update

Ray 2 queues are longer than usual

Degraded

Resolved May 05 at 10:02pm UTC

Ray2 are back to normal latencies.

1 previous update
May 02, 2025
1 incident

Ray 2 and Ray 2 Flash queues are longer than usual

Degraded

Resolved May 03 at 12:00am UTC

Waiting time is back to normal. Thanks for your patience!

1 previous update
April 2025
Apr 25, 2025
1 incident

Ray 2 Flash unavailable

Degraded

Resolved Apr 25 at 05:53pm UTC

Thanks for your patience!

1 previous update
Apr 24, 2025
1 incident

Ray 2 Wait Time is Longer than Normal

Degraded

Resolved Apr 24 at 06:35pm UTC

The team has deployed a fix and the wait time is back to normal.

1 previous update
Apr 21, 2025
1 incident

Longer queues in Ray2 and Ray2 Flash generations

Degraded

Resolved Apr 22 at 03:23am UTC

Issues have been resolved.

2 previous updates
Apr 11, 2025
1 incident

Temporarily Slow Video Generations

Degraded

Resolved Apr 11 at 06:46pm UTC

We've identified the root cause of the issue and services should be back to full capacity

1 previous update
March 2025
Mar 26, 2025
1 incident

Dream Machine Image Queue Longer than Normal

Degraded

Resolved Mar 26 at 08:55pm UTC

The issue was fixed.

1 previous update
Mar 25, 2025
1 incident

Ray2 Failure Rates Higher Than Normal

Degraded

Resolved Mar 25 at 03:15pm UTC

A fix was pushed. Failure rate is back to normal.

1 previous update
Mar 21, 2025
1 incident

Generations are Failing

Downtime

Resolved Mar 21 at 10:45pm UTC

The issue was resolved. Generations are back to normal.

2 previous updates
Mar 19, 2025
1 incident

Ray2 relaxed queue time is longer than normal

Degraded

Resolved Mar 19 at 11:10pm UTC

Issue is resolved. The wait time should be back to normal.

1 previous update
Mar 18, 2025
2 incidents

Dream Machine 1080p Generations are Failing

Degraded

Resolved Mar 18 at 10:00pm UTC

The team has rolled out a fix. Dream Machine 1080p generations are back to normal.

1 previous update

1080p Generations and Upscale are experiencing slower processing times

Resolved Mar 18 at 04:19pm UTC

Slower generation times for 1080p generations and upscales.
Mar 13, 2025
1 incident

Image Related tasks are down

Resolved Mar 13 at 11:20pm UTC

Keyframe(s), Extend, Reference, and Modify are partially down. The team is actively looking into fixing the issue.